The Erie County 911 call taker accused of mishandling and cutting off a desperate call by a Tops employee during the mass shooting on May 14 wants people to reserve judgment prior to her disciplinary ...

AI is helping 911 dispatchers speed up emergency responses, handle non-emergency calls, and translate languages.

There is a system to easily track down your location so first responders can find you easily ‘What3words’ is especially helpful if you're in a greenbelt, lake, park, trail, or highway, and you don't ...

Erie County legislators who learned of another accusation of a botched 911 call – this one from a birthday party on Sunday – sent a letter to County Executive Mark Poloncarz to alert him about it, and ...