Asos CEO José Antonio Ramos Calamonte told an audience at the World Retail Congress it is focusing on customer relevance, ...

ASOS has had its ups and downs over the years, but can this one-time UK e-commerce champion regain prowess via AI and app ...

Fashion retailer Asos has introduced a conversation-based AI agent that provides customers with a personal stylist experience ...

When a customer accidentally included her lost Apple Watch in an ASOS return package, the retailer's exceptional customer ...

As of June, Asos has begun enforcing its fair use policy by permanently deleting accounts of customers who return items at a rate significantly higher than average. The crackdown has gone viral on ...

Gross merchandise value (GMV) fell 9% to £1.17bn while revenue was down 14% to £1.11bn.

Rokt’s partnership with ASOS represents continued growth across Europe and globally. In a statement, the company said that these partnerships, along with unlocking value for partners and shoppers, ...

ASOS reported a 50% surge in first-half profit, driven by cost reductions, app enhancements, and a refined fashion selection. Despite a dip in gross merchandise value, the online retailer saw improved ...

Jones praised the online clothing company's customer service team as she received an unexpected parcel after misplacing her ...

ASOS has changed its returns policy to tie free returns eligibility to each shopper’s personal return rate, replacing its previous fixed-value threshold. High-frequency returners may now face fees and ...

Asos PLC on Thursday reported lower first-half revenue but a narrower loss, as the online fashion retailer said trading remains in line with expectations and left its full-year guidance unchanged. The ...