The way software is created and consumed by organizations is constantly evolving, and what we see today will be very different tomorrow. When it comes to software development, I believe the next wave ...

CloudInteract announces new senior hires to support UK growth and US expansion, as it sets sights on supporting an industry predicted to grow to over USD 22 billion by 2030 Founded by customer ...

NICE (Nasdaq: NICE), the worldwide leader in AI-powered self-service and agent-assisted CX software, today announced its integration of CXone Expert with OpenAI's generative modeling used in ChatGPT.

At the end of the day, the customer experience is about how well a product works. Engineers shape those impressions daily.

ST. LOUIS & SALT LAKE CITY--(BUSINESS WIRE)--Maritz Holdings Inc. (MHI) and Allegiance Software, Inc. (Allegiance) today announced the intent to create a new independent company, MaritzCX™, through ...

Customer experience (CX) refers to all interactions customers have with an organization as well as their perceptions and feelings associated with that organization. McKinsey defines CX as “everything ...

Dublin, Aug. 18, 2025 (GLOBE NEWSWIRE) -- The "AI Orchestration in CX - Powering Innovation & Transformation" report has been added to ResearchAndMarkets.com's offering. The impact and momentum of ...

The incident highlights the profound reliance on IT infrastructure and underscores the urgent need for robust system resilience and contingency planning. The unprecedented global IT outage on the ...

Almost 31,500 units of the 2024 model year Mazda CX-90 and 2025 model year Mazda CX-70 have been hit with a safety recall stateside. Improper powertrain and engine control module software may result ...

Aruba on Tuesday announced an expanded CX switching portfolio, updates to its AOS-CX operating system and an enhanced version of the NetEdit switch configuration software, which now integrates with ...

Enterprise software giant SAP has reported positive performance in 2018, driven by growth across its Customer Experience (CX) and Fieldglass offerings. SAP's cloud-based CX systems such as Commerce ...

Of Mazda’s three most recent recalls, the most substantial involves the automaker’s relatively new CX-90 three-row SUV and freshly new CX-70 two-row SUV. Nearly 81,000 vehicles are affected by a ...