WASHINGTON – The Department of Labor has released a competency model for the long-term care industry that officials hope will solve long-standing issues of low wages and a high staff turnover rate.

Improving Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores is a top priority within the hospital sector, and to make meaningful improvements, provider-patient ...

We often hear from the Operations team saying, “we don’t get the right people for the job”, complaining about the HR team. The HR team in turn says, “the operations’ team did not know what skills were ...

There are a number of competency models that are used to guide leadership development efforts in businesses, in nonprofit organizations, and in colleges and universities. Most of these models focus on ...

Competency-based education is an approach focused on equipping students with practical skills for future life and work. A new policy review examining Thailand’s version of this reform reveals its ...