The Financial Conduct Authority has launched a wide-ranging review into how artificial intelligence could transform retail ...

The "FCA Consumer Duty" training has been added to ResearchAndMarkets.com's offering. The FCA has introduced Consumer Duty rules for firms comprising a new Customer Principle that requires firms to ...

The FCA has been at the forefront of implementing the Consumer Duty, a significant shift in regulatory focus aimed at ensuring better outcomes for consumers across the financial services sector. With ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. With the UK’s Consumer Duty standard due to come into force ...

The UK Financial Conduct Authority (FCA) has published consultation paper CP25/37, as part of the consumer duty requirements review and the workplan announced in the March feedback statement. The FCA ...

The Financial Conduct Authority's Consumer Duty Act will have a far-reaching impact on product manufacturing and distribution, customer communications and servicing in particular. However, there will ...

Scores of financial services firms are needlessly “gold plating” their compliance with Consumer Duty rules, the financial watchdog’s policy chief has claimed, as the regulator pushes back over ...

Almost a third of financial advisers expect their customer fees to increase as a result of the Financial Conduct Authority’s (FCA) consumer duty. Over half of advisers expect their fees to remain the ...

In recent years, implementation of the FCA Consumer Duty regime has been a significant challenge for most financial services firms. The cross-cutting rules, by their nature, are difficult to interpret ...