Founder and Chief Culture Officer of Ideal Outcomes, Inc. Author of the new book "Culture Ignited: 5 Disciplines for Adaptive Leadership." What are the attributes of a great leader? Words that ...

One of the common patterns of mis-handled crises of recent years, from Volkswagen VLKAY to Wells Fargo WFC to Equifax EFX, is CEOs who seem unable to appreciate the point of view of their most ...

When people get to positions of influence, authority and relevance in the society, they most times, and very ignorantly, feel that they are above board and consequently arrogate to themselves power ...

Despite being a cherished ideal in psychotherapy for decades, the term “cultural competence” has become increasingly flawed. While largely well-intentioned, it has poorly accounted for the power ...