Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed into ...

Wylie Wong is a freelance journalist who specializes in business, technology and sports. He is a regular contributor to the CDW family of technology magazines. The organization that operates the ...

Do you consider your business to be small? Do you feel like you’re fighting an uphill battle to remain competitive with the so-called big boys of the business world? If you answered yes to both of ...

Kelly is a former Editor, SMB at Forbes Advisor, specializing in starting and marketing new ventures. Before joining the team, she was a Content Producer at Fit Small Business where she served as an ...

Editor's Note: This article was updated on July 12, 2024 to include new data and information. Customer relationship management (CRM) platforms have been around since the '90s. Back then they were ...

If you are trying to manage relationships with many outside vendors through emails and phone calls, eventually an important file is going to go astray or something else critical is going to fall ...

NASHVILLE, Tenn.--(BUSINESS WIRE)--360 View, trusted provider of customer relationship management software for financial institutions, announced today that they are being recognized by Banking CIO ...

Carahsoft Technology Corp., Reston, Virginia, was awarded a $23,751,296 firm-fixed-price task order (FA701423F0070) for sales force and third-party licenses and support. This task order provides for ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...