Opinions expressed by Entrepreneur contributors are their own. I travel quite a bit and as a result, have racked up customer “status” in a variety of customer loyalty programs, including those related ...

Feeling good about your customer service doesn't mean you're actually doing a good job of keeping customers happy. If you don't have a way to measure your effectiveness, you could miss some key tasks ...

For some simple yet effective strategies to improve your company’s customer service, read on for eight tried-and-true tips from a group of successful entrepreneurs. Stephanie Wells, co-founder and CTO ...