Fast Company Executive Board member Jay Bhatty outlines how AI-powered digital labor as a service is changing how organizations operate. The Fast Company Executive Board is a private, fee-based ...

Millions of drivers working for ride-hailing platforms such as Uber, Bolt and InDrive could benefit from stronger protections following the adoption of the world’s first international labour standard ...

To receive tech updates in your inbox, sign up to the newsletter ARPU. The traditional vision of a company powered solely by human employees is rapidly becoming outdated, according to Salesforce CEO ...

New convention seeks to extend workplace protections to platform workers while requiring greater transparency from companies ...

The International Labour Organisation (ILO) has adopted the world’s first international labour standard specifically targeting work performed through digital platforms, including ride hailing and ...

Agentic AI is the standard-bearer for digital labor – autonomous AI agents that perform tasks for knowledge workers so organizations could do more with fewer people. Built using large language models ...

Following the highly publicized launch of Agentforce by Salesforce Inc. in September, the customer relationship management giant unveiled several enhancements for its AI offering today. During a ...

A digital native is a person raised on the internet. A digital nomad is a person who moves around doing a computer job. And a digital laborer is not a person at all. With the rise of agentic AI, or ...

Digital platform work is a relatively new way of working whereby an online platform, such as a website or an app, matches a request for a service from a client with the supply of paid work by an ...