After a hospital stay or outpatient visit, you may get several bills and at least one statement that says “not a bill.” This is your explanation of benefits, or EOB. At first sight, it might look like ...

Bobbie Putman-Bailey knows how to solve problems when it comes to medical bills and health insurance. In one instance, upon the surprise realization her specialist doctor had gone out of network for ...

In part one of this two-part series, we discussed the basics of understanding how to read your insurance plan’s explanation of benefit/EOB. Each payer has their own EOB. As we move to part two, we ...

Insurers sometimes suggest that a medical provider agreed to a lower payment, even when it’s not so. This patient was billed the amount that Cigna identified as savings. A PDF version of this document ...

As employee benefit advisers, we have seen the definition of benefits evolve over the years. What started as just insurance plans has now transformed into something much more comprehensive. Today, we ...

Les Masterson is a deputy editor and insurance analyst at Forbes Advisor. He has been a journalist, reporter, editor and content creator for more than 25 years. He has covered insurance for a decade, ...