Zoho Desk requires you to install a free add-on (IT Asset Tracker) via Zoho CRM to unlock IT asset tracking capabilities. We’ve rated the best free asset tracking ...

IT asset management or ITAM solutions provide comprehensive management of hardware and software assets, both on-prem and in the cloud. The vulnerabilities of the Apache Log4j logging package—and the ...

Altiris last week introduced an upgraded version of its help desk software that’s designed to cut down on support calls by automating fixes and letting end users help themselves. Altiris last week ...

In a sea of help desk products dominated by a few vendors, one small to mid-tier provider gained strength through acquisition. Numara Software expanded its reach into the service desk management space ...

Effective IT asset management (ITAM) is crucial for organizations striving to optimize resources, maintain compliance, and reduce costs. The right IT asset management software can automate processes, ...

When you think of asset management, you likely picture large equipment or electronic devices being physically tagged and tracked by asset monitoring software. However, many of these platforms can ...