At every patient care touchpoint, healthcare providers have an opportunity to improve the patient experience and boost satisfaction. This is especially true for surgical patients, who may be ...

Larry Teuber, MD, president of Medical Facilities Corp., discusses five ways to improve patient satisfaction through greater attention to detail, better provider attitudes and less wasted time. 1.

Patients and caregivers call hospitals for many reasons, including to make an appointment, inquire about a loved one’s condition, ask for a prescription refill, get directions, or in a medical ...

Healthcare is evolving from one-size-fits-all to personalised, data-driven care. How does this improve patient outcomes, reduce costs and empower individuals?

The Orthopaedic Joint Reconstruction Program at 250-bed Gottlieb Memorial Hospital in Melrose Park, Ill., achieved an outstanding score in the 99th percentile range in the first quarter of 2009 on CMS ...

In the ever-evolving landscape of healthcare, the integration of virtual care has become pivotal in reshaping patient experiences. Amanda Bury, chief commercial officer at Infermedica, a digital ...

AI can help transform patient feedback into actionable insight, helping healthcare leaders detect trends, improve experience ...

The healthcare industry is undergoing a significant transition period. Patients now expect the same level of convenience, personalization, and transparency from their healthcare providers that they ...

Forbes contributors publish independent expert analyses and insights. Chief Analyst & CEO, NAND Research. As healthcare providers face growing demands, from managing patient care to increasingly ...

For the first quarter of 2024, the national average length of hospital patient stays improved across both month-over-month and year-over-year performance. Despite these gains, hospital throughput ...