If all of that checks out and your ISP shrugs when you call them and ask for help, it's time to stop guessing and start ...

The past two years has put new emphasis on how important an internet connection is to our daily lives. At the same time, some of us have never experienced such slowdowns and erratic performance as in ...

I've been involved in personal finance and property journalism for the past 20 years, editing websites and writing for national newspapers. My objective has always been to offer no-nonsense ...

There are different modes of internet access, and here at CNET, we've encountered every type of internet connection out there. Our experts can tell you firsthand the difference the connection type you ...

Cierra was an associate writer for CNET's broadband team, covering all things home internet. She is a graduate of the University of North Carolina at Wilmington with a master's degree. Cierra is ...