NBC 5 Responds to an Instagram user who lost access to his account. He believes he was banned by mistake, but he couldn’t reach anyone at the social media company for help. He’s not alone. A ...

The government is launching an official investigation into the so-called "account suspension chaos," where a large number of ...

The department has sent Google, Meta and other companies hundreds of subpoenas for information on accounts that track or ...

In the letter, the senators press Zuckerberg for more information about why Meta “delayed” launching its private-by-default ...

Across the country, Facebook and Instagram users have reported having their accounts erroneously disabled with limited ways to appeal.

Amir Hosseini, a.k.a. Hoss, founder and director of Funktasy Inc., says he has not received an explanation from Meta after the company's automated tools took down his personal and business accounts.

CHESTER COUNTY, Pa. (WPVI) -- A Chester County mother and daughter have regained access to their Facebook and Instagram accounts after being mistakenly suspended by Meta, the parent company of both ...

Meta was recently granted a patent for tech to keep your social media accounts running using AI if you take a break or die.

A County mom turned to WJZ after saying Meta wrongfully disabled her daughter's Instagram, where she shared her dog-training ...