Ahead of the festive season, food delivery and ecommerce majors are raising the platform fees levied on users, aiming to offset higher operational costs and improve margins. Food delivery platform ...

Food delivery platform Zomato has drawn sharp criticism from customers following its latest platform fee hike. The company’s decision to increase the platform fee by 20% from Rs 10 to Rs 12 per order ...

Swiggy and Zomato are increasingly using platform fees as a monetisation tool as the food delivery sector grapples with flattish growth since the last one year There’s a growing concern among ...