Increased attention to voice quality in IP networks is placing more focus on the evolving standards that are needed by quality initiatives. The use of quality monitoring and advanced real-time ...

Marguerite Reardon started as a CNET News reporter in 2004, covering cellphone services, broadband, citywide Wi-Fi, the Net neutrality debate and the consolidation of the phone companies. As Internet ...

Thanks to Voice-over Internet Protocol (VoIP) pioneering companies are now able to reintroduce the immediacy and warmth of the human element so dearly missed by many customers in service transactions.

Like most countries boasting modern telecommunications systems, Australia has been implementing Voice over IP (VoIP) services. After a slow start, what began as a mild flirtation is now becoming an ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Wholesale voice-over-IP carrier iBasis on Sept. 11 will do ...

We're all familiar with the horror stories of PC-to-PC voice over Internet Protocol (VoIP), where best-effort rules and no differentiation is made between one's voice packets and a mouse click to ...

Changes are afoot in many enterprises as more and more of them switch from traditional voice connections to Voice over IP (VoIP) services. Market research firm Gartner found that three out of every ...

Effective communication is essential for the growth and success of your business. When you start a business, your phone system is one of many necessary expenses to consider. With the increasing need ...

Voice over IP call quality and reporting gained another helping hand with the recent partnership between Texas Instruments and Network Physics. Developed to deliver optimised end-user experiences for ...

Good VoIP quality requires measuring your user’s experience. Why? Because we’re talking about talking, not e-mail. A VoIP application’s job is to recreate a real event-a conversation between live ...