If your phone is in “SOS” mode, you won’t be able to make normal calls, but you should still be able to dial 911. The call will be connected through another network or a satellite provider.

Verizon outages have hit. Is your phone stuck on 'SOS' mode? Can't make calls or send text? Here's what you can do, what to know.

Many iPhone users with Verizon reported Wednesday that their phones were in "SOS mode." Here's what that means for you.

If you've ever pulled out your iPhone or Android phone and found it showing SOS mode, no service or searching, you already know how frustrating it can be to figure out whether it's a you problem or if there is a larger network outage happening. A handful ...

Thousands of people woke up Thursday morning to the dreaded SOS or SOS only message displayed in the status bar on their phones. After tens of thousands found themselves without cell service Thursday, many began wondering what exactly happened?

Customers reported service problems, particularly in the eastern half of the country. The carrier plans to provide account credits.