Supporting someone in distress is hard. Humans take on the emotions of others. We want other people to feel better, but we also don’t want to experience their distress. You may notice that when you're ...

ALBANY, N.Y. (NEWS10) — Tuesday’s TRY Social Dilemma has to do with well, trying to calm someone down. Here’s Carolyn’s email: Hi Jaime. I listen to your dilemmas every day and you cover a lot of ...

Kelly Chessen was a suicide hotline counselor who later became a “data crisis counselor” at DriveSavers, which helps end users recover their data and their composure. Here’s her list of tips for ...

But I'd have to say that, based on my experience as a son, husband, parent, grandparent and person who has had to be in contact with other people, I've never witnessed someone who has been told to ...

Being directed to 'Relax!' or 'Calm down!' at work can have the reverse effect, with the listener only feeling more tense and pressured. WSJ's Sue Shellenbarger joins Lunch Break with Tanya Rivero ...