UPDATE: 9:45 p.m. PT — Telus has issued a video statement apologizing for the disruption in its email services. Telus has offered reassurances that most of its customers can access their email now.

For four days, frustrated Telus customers have reported an outage that has affected the company's email services. Telus now says the outage happened when the company's data storage cloud service ...

A lightning strike was behind an email outage at Telus that left some of the company’s 1.2 million email customers without service after a storm in Edmonton last night. Telus spokesman Shawn Hall said ...