Even More Personalized, Conversational AI Self-Service Offering Driving Increased 8x8 Customer Adoption with Over One Million Interactions to Date AI-powered voice self-service enables the automation ...

Enterprises are rewarding vendors that reduce long-term complexity while supporting continuous evolution, something 8x8 does ...

CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced 8x8 Operator Connect for Microsoft ...

The video escalation feature enables agents to evaluate and determine the best course of action on a case-by-case basis, reducing support costs and unnecessary time spent on onsite visits. For ...

8x8 JourneyIQ Empowers Businesses to Evaluate and Manage Customer Interactions from Start to Finish and Eliminate Blind Spots Across the Entire Customer Journey “Businesses often complain about having ...

GreetEat will use 8x8 Jitsi as a Service (JaaS) to host all video meeting functionality for GreetEat’s remote dining events. By embedding 8x8’s enterprise-ready Jitsi infrastructure, GreetEat enables ...

8x8 stock jumped more than 50% on Wednesday morning. Here's why investors are suddenly paying attention.

8x8 chose to develop its own technology and become a vertically integrated company. I sent a survey to 210 cloud/hosted communications providers. 8x8 was one of the responders to the survey. 8x8, has ...

Looking to “bridge the gap between telephone and terrace”, integrated cloud contact centre and unified communications platform provider 8x8 has renewed its sponsorship with Southampton Football Club, ...

8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced 8x8 JourneyIQ, giving businesses the ...