How to Set Up a VoIP Call Center on Time, Under Budget Your email has been sent Learn my seven-step foolproof process for setting up a VoIP call center as fast as possible without breaking the bank or ...

Could your voice over IP telephone service take down your whole home office network? Fellow Computerworld blogger Michael Horowitz thinks that’s a possibility if you follow your VoIP vendor’s ...

Landline phone services are slowly but surely going the way of the dinosaur, with more individuals relying solely on their mobile devices for making calls. Businesses, however, have continued to rely ...

Tools automate home installation of Net-based phone calls and video broadcasts. It could give some English to broadband triple-plays. Marguerite Reardon started as a CNET News reporter in 2004, ...

PBX vs VoIP: How to Compare and Choose a Phone System Your email has been sent At first glance, PBX and VoIP seem like two very different types of phone systems. But modern technology, like IP PBX, ...

Human communication has evolved dramatically over the centuries, from word of mouth to letters and telegrams to phone lines that stretch from one end of the world to the other. While you can still ...

As cable and phone companies jostle to sell voice, video and data bundles over broadband connections, tools are needed to get those services running as quickly as possible. On Monday, SupportSoft, a ...