Bob is a service technician who is well trained and nationally certified. However, he has sometimes suffered from the same confusion that all technicians occasionally do — the facts that he gathers ...

The problem: Replacing an existing gas furnace with a new, more efficient furnace. The apprentice: Allen Charles Edwards (ACE) — First-year mechanic. The technician: N. Arthur Thomas Egan (NATE) — ...

Much like a car, a furnace needs tuning to keep it in good working order. And regular maintenance will prevent it from breaking down when you need it most. Poor furnace maintenance is to blame for ...

Q: We have a high-efficiency condensing furnace that vents out a side wall. Should I be concerned about the icicles I see built up on the plastic pipe outside the house? -M.C. Kalamazoo. A: No. What ...

Q. With the deep winter snow we had last season, the air intake for our furnace plugged up. I had to separate the pipe from the furnace and let already-heated house air be used in the furnace rather ...

Your furnace's job is keeping you warm. Get to know the parts of a furnace so it will do that job better and last a lot ...

As temperatures plunge way below zero, there are several steps homeowners can take to weather the arctic blast. Pros say most furnaces will be fine as they run continuously in the bitter cold, but ...

Joanne Noffke says she never thought twice about spending $5,200 on a new furnace from Sears, until the day shortly after installation it didn’t work. The 77-year-old Oak Forest woman made the ...