The contact center landscape has undergone a seismic shift in recent years, driven largely by advancements in autonomous ...

Salesforce Agentforce Contact Center unifies CRM, AI and workflows — but is the complexity worth it? A deep dive with analyst and expert perspective.

Q1 2026 Earnings Call April 30, 2026 4:30 PM EDTCompany ParticipantsJill Meyer - Director of Fiduciary Services ...

TSMC posted a 58% profit jump, driven by strong AI chip demand. Revenue beat forecasts, marking a fourth straight quarterly record. TSMC said advanced chips accounted for about 75% of total wafer ...

New Jersey is offering millions in tax incentives to attract data centers to its towns as the state looks to become a hub for artificial intelligence. But the industry’s rapid growth has also raised ...

Annualized Recurring Revenue (ARR): A forward-looking, annualized metric that standardizes current-period recurring revenues to a yearly rate, used to gauge the stability and growth trajectory of ...

In Northern Virginia, the largest data-center market on the planet, Dominion Energy has warned that proposed facilities could require more electricity than the utility can deliver before the end of ...

Simply Contact, a multilingual customer support provider managing more than 10 million customer interactions annually, ...

As generative and agentic systems move into production, enterprises face growing exposure to hallucinations, data leakage and ...

Madison Air Solutions Corp. (MAIR) delivered a strong debut on public markets, with its shares climbing 19% after the company raised $2.23 billion in what marks the largest U.S. industrial IPO in ...

Clear positioning of AI helps leaders stay focused on business imperatives while balancing human impact and driving ...

As governments grapple with how to manage the economic fallout of superintelligent machines, OpenAI has released a set of policy proposals outlining the ways wealth and work could be reshaped in an ...