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  1. Tenancy Services - Refunding a bond

    A general bond is usually refunded at the end of the tenancy if there is no money owed. Find out when a tenant can get a general bond refund, how much can be refunded and when to apply for one.

  2. Tenancy Services - Contact us

    For tenancy information, help is available on this website or freephone 0800 836 262. If you require help completing forms or making an application, your local Citizens Advice Bureau or Community Law …

  3. Tenancy Services - Making changes to a tenancy agreement

    Jul 1, 2025 · There are several different ways to change a tenancy agreement. Landlords and tenants should decide together which approach best suits their situation. The type of change to a tenancy …

  4. Tenancy Services - Disputes

    The Tenancy Tribunal can help you if you have an issue with a tenant or landlord that you can’t solve yourself. The Tribunal will hear both sides of the argument and can issue an order that is legally …

  5. Tenancy Services - Improving our tenancy bond service

    Dec 1, 2025 · We have been making changes to the tenancy bond service in phases. In 2024, we started by moving bond lodgements and top-ups online and introduced a new business-to-business …

  6. Tenancy Services - Tenancy agreements

    Oct 29, 2025 · We have tenancy agreement templates for landlords to use. We also have an online tenancy agreement builder that allows landlords to create and customise tenancy agreements.

  7. Residential Tenancy Agreement Builder

    A tenancy agreement is a legally binding contract between a landlord and tenant (s) that lays the foundation for a trusting relationship. The Residential Tenancy Agreement Builder tool (the tool) sets …

  8. Tenancy Services - Tenants - Ending a tenancy process

    Jan 30, 2025 · Periodic tenancy: Generally, a tenant must give at least 21 days’ written notice to end a periodic tenancy. A landlord can also give you notice to end a periodic tenancy, the length of notice …

  9. Tenancy law changes

    The definition of a service tenancy includes any tenancy granted by the Crown as an incident of a contract of service or a contract for services between a school board and an employee or contractor …

  10. Tenancy Services - New to renting

    Are you a tenant or landlord renting for the first time? Information in this section explains your basic rights and what you must do under New Zealand tenancy law.